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Support

Questions about Contact Me? Find quick answers below, or reach our team directly. We're glad you're here.

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Email us

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contactme@contactme-hq.com
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Download Contact Me on the App Store and keep your family reachable.

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Frequently asked questions
The things people ask us most.
When a trusted contact places a priority call, Contact Me signals your phone to override Silent Mode and Do Not Disturb so the call rings through. You choose exactly who has this ability, so only the people you trust can reach you this way.
Only the people you add as trusted contacts. You are always in full control of that list and can add or remove someone at any time from your settings.
Yes. Location sharing stays inside your family circle and is visible only to the people you choose to share it with. You can turn sharing on or off whenever you like.
Open the app, go to your trusted contacts list, and tap to add a new person or remove an existing one. Changes take effect right away.
Email us at contactme@contactme-hq.com with a short description of the issue. Include your device type and the app version if you can, and we'll get you sorted.

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